Training new employees can be DRAINING. Have you ever hired someone only to realize that you were spending more time and energy just to get the same amount of work done? In this episode of Owning The Edge Podcast, we’re going to be getting into how to create standard operating procedures that will help you free up your time and get the most value from your employees.
Entrepreneurs are so used to doing so much on their own. At first, this method of doing everything yourself is going to allow for a lot of speed.
We are always responding and taking on every task and challenge that comes our way.
But eventually, this is going to really bog you down and prevent your business from growing.
Creating standard operating procedures (SOP) is a real game-changer when you hire more hands to help. SOP’s are the step-by-step instructions on how something’s done, what quality you want, how something is maintained, or any process that can be done by someone other than yourself.
Creating an SOP is the key to having someone else come in and be able to do work that you’ve been doing for years in the way you want it done. It’s going to really allow the person you’re hiring to do an excellent job pretty quickly.
If you’re just starting out with hiring, the jobs you’re hiring for must have a step-by-step process. Your new employee should be able to walk in, sit down, go through the step-by-step process, and accomplish the task with excellent quality.
At first, look for the tasks that free up the time that you should be spending elsewhere.
These are simple and repetitive tasks that you should easily be able to create a standard operating procedure for.
Realistically, your first standard operating procedures aren’t going to be perfect. There are going to be a few things that don’t connect.
When you’re training your new employee, let them ask questions and even make changes and additions to the SOP if they find a better way to do something or just feel like more information is needed.
When you give employees that ownership and let them be a part of the design process, it brings them into this community that you’re building. They’re going to have a higher buy-in, the quality of their work will be better, and you might even be able to keep them on your team in the long-run.
I always start my employee’s out with video training. This will show them how to do the task that you need them to do. Have them attempt to do the task from the video and let them ask questions.
If the method becomes a standard process and is a task that your company will continually need to happen, talk to your employee about taking their step-by-step process and creating an official SOP.
Not only will letting them create the SOP give them ownership, but it will also make it a lot easier to train the next person if you need to grow more or if that person ever leaves your company.